Palliative Care via Telehealth

Palliative care can give your patients relief from the symptoms, pain and stress of a serious illness and can improve quality of life. And a palliative care consult will encourage the goals of care conversations with patients and families.


For your patients, a palliative care consult is now available via telehealth.

What are the triggers for a palliative care consult?

A consult is appropriate for a patient with a serious or chronic illness who:


  • Has experienced a functional decline and/or unexplained weight loss
  • Has had 2 or more hospitalizations or ER visits within 3 months for management of symptoms
  • Has treatment wishes that are not aligned with those of their family or caregiver
  • Is considering a permanent feeding tube
  • Patients with new or exacerbated illness and or multiple comorbidities.
  • Is having uncontrolled or debilitating symptoms despite optimal medical management

What is needed for a palliative care telehealth consult?

  • Patient Information: Demographic sheet, H&P, MD notes, recent lab values or test results, recent hospitalization reports and
  • insurance information
  • Physician order
  • Completed referral form
  • Zoom video technology via computer, smart phone or tablet


Note: If none of these technologies are available, a consult may be performed over the phone.

What can palliative care help manage?

  • Disease Co-management
  • Medication Management
  • Symptom Management
  • Spiritual and
  • Psychosocial Stress
  • Advanced Care Planning or Goals of Care

How do I bring up palliative care with a patient or family?

Position palliative care as additional assistance for patients and families: “I would like to tell you about a program which could add an extra layer of support for you.


Contact one of our palliative care locations for options and information.