TULLAHOMA, Tenn. – The Compassus program serving Tullahoma and the surrounding areas has been named a 2019 Hospice Honors Elite recipient by HEALTHCAREfirst, a provider of home health and hospice Consumer Assessment of Healthcare Providers and Systems (CAHPS) surveys and advanced analytics.
Compassus – Tullahoma is one of only 59 programs across the nation to achieve Elite Honors status, the highest level of recognition for quality care in the Hospice Honors program.
Hospice Honors is an annual review program that recognizes hospice programs providing the highest level of quality as measured from the caregiver’s point of view by CAHPS survey performance. Hospice Honors Elite status recognizes hospices scoring above the HEALTHCAREfirst National Performance Score in all areas.
“At Compassus, we strive to provide person-centered, physician-driven and team-based care for people facing a life-limiting illness or injury and their families. This recognition is particularly meaningful because we are evaluated from the perspective of the patient’s caregiver,” said Edie Rimas, executive director for Compassus – Tullahoma. “It is an honor knowing our patients and their families feel satisfied with our team’s ability to meet their physical, spiritual and emotional needs at the end of life.”
Award recipients were judged on 24 quality indicator measures resulting from CAHPS Hospice surveys rating hospice care experiences during an evaluation period of October 2017 through September 2018. Performance scores were aggregated from all completed surveys and were compared on a question-by-question basis to a National Performance Score calculated from all partnering hospices contained in the HEALTHCAREfirst’s Hospice CAHPS database.
Compassus –Tullahoma scored above the HEALTHCAREfirst National Performance Score on all 24 of the evaluated questions, earning it the 2019 Hospice Honors Elite title.
For more information about HEALTHCAREfirst Hospice CAHPS survey program and the Hospice Honors awards, please visit healthcarefirst.com/hospice-honors.
For information about Compassus – Tullahoma, please visit our Tullahoma page or call (931) 455-9118.