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Clinical Liaison


Position Summary

The Hospice Clinical Liaison is responsible for modeling the Compassus values of Compassion, Integrity, Excellence, Teamwork, and Innovation and for promoting the Compassus philosophy, using the 6 Pillars of Success as the foundation. S/he is responsible for upholding the Code of Ethical Conduct and for promoting positive working relationships within the company, among all departments, and all external stakeholders. The Hospice Clinical Liaison is responsible for assisting referral sources in identifying patients with care needs that match the services provided by hospice.

Position Specific Responsibilities

Attends and participates in staff meetings, educational programs, and community events, as requested.
Communicates identified needs and potential solutions to the Supervisor.
Explains hospice services and benefits to patients, family members, and significant others in a manner that facilitates an accurate and positive view of hospice services.
Obtains signatures on all required forms and provides copies to patient/responsible party.
Ensures all forms are completed, dated, signed, and turned in to the Admission Coordinator.
Ensures all available medical records are turned in to the Admission Coordinator
Establishes and maintains significant professional relationships.
Works closely with community, hospital, and facility education representatives to meet growth and development targets and maintain market acceptance and allegiance.
RN additional responsibility includes:Facilitates the admission process to and from hospital and long-term care-based referral sources.
Assesses referred patient’s clinical needs and disease status and confers with patient’s attending physician and hospice physician regarding assessment to establish eligibility.
Facilitates patient discharge from hospital to home by establishing initial needs and coordinating transportation, DME, medication needs, supplies, and admission by a home hospice nurse.
Oversees GIP patient admission process based on identified symptom management needs for that level of care.
Works closely with facilities and hospitals to identify, transition, and admit patients appropriately for general inpatient services.
Provides education to hospitals and facilities on the purpose, process, and goal of general inpatient care.
Performs other duties as assigned.

Education and/or Experience

Associate or Bachelor’s degree in Nursing highly preferred.
Two (2) to three (3) years of related experience required.
Hospital and/or long-term care clinical experience highly preferred.
Experience in healthcare marketing preferred.


Mathematical Skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percentage.
Language Skills: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from leaders, team members, investors, and external parties. Strong written and verbal communications.
Other Skills and Abilities: Ability to understand, read, write, and speak English. Articulates and embraces hospice philosophy.

Certifications, Licenses, and Registrations

Active and unencumbered Registered Nurse license, or Licensed Practical/Vocational Nurse, in state(s) of employment required.

Physical Demands and Work Environment: The demands of this role necessitate a team member to effectively perform essential functions. Adaptations can be made to accommodate team members with disabilities. Regular standing, walking, and manual dexterity are fundamental, along with the ability to lift and move objects up to 50 pounds. Visual acuity requirements include close and distance vision, color and peripheral vision, depth perception, and the ability to adjust focus. In a healthcare setting, exposure to bodily fluids, infectious diseases, and conditions typical to the field is expected. Routine use of standard medical equipment and tools associated with clinical care is essential. This description provides a general overview and may vary by role and department, capturing the nuanced demands and conditions inherent to clinical positions in our organization.

At Compassus, including all Compassus affiliates, diversity, equity, and inclusion are fundamental to our Pillars of Success. We are committed to creating a fair work environment where our team members feel welcomed, highly valued, and respected. As an equal opportunity employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

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