Compassus – Lansing, Michigan, has been recognized by Strategic Healthcare Programs as a Superior Performer for achieving an overall caregiver and family satisfaction score ranked in the top 20% of all eligible SHP clients for the 2019 calendar year.
The annual SHPBest™ award program was created to acknowledge hospice providers that consistently provide high quality service to families and caregivers. The 2019 recipients were determined by reviewing the overall Consumer Assessment of Healthcare Providers and Systems hospice survey satisfaction score for more than 1,400 hospice providers. With one of the largest CAHPS hospice benchmarks in the nation, SHP is in a unique position to identify and recognize organizations that have made family and caregiver satisfaction a priority and have been rewarded for their efforts with high marks on the CAHPS hospice survey. Read more about the SHPBest awards program methodology and award recipient lists here.
“SHP is proud to present the SHPBest awards to our top-performing customers. We commend these organizations for their continuous focus on delivering the highest quality of care to their patients,” said Rob Paulsson, President of SHP.
Compassus – Lansing provides high-quality, compassionate hospice care to improve quality of life for patients facing a life-limiting illness and their families. The supportive care team, which consists of physicians, nurses, hospice aides, social workers, chaplains and volunteers, works together to meet the physical, emotional and spiritual needs of patients, wherever they call home.
For more information about Compassus – Lansing Program, please visit our Lansing location page or call (517) 886-8470.
About Strategic Healthcare Programs (SHP)
Strategic Healthcare Programs (SHP) is a leader in data analytics and benchmarking that drive daily clinical and operational decisions. Our solutions bring real-time data to post-acute providers, hospitals, physician groups and ACOs to better coordinate quality care and improve patient outcomes. In business since 1996, SHP has built deep expertise and a strong reputation to help organizations nationwide raise the bar for patient care.