First steps for Choosing Comfort Care

Referrals and requests for hospice and palliative care come from a variety of sources, including family members, friends or health care professionals. It is an easy three-step process to learn about your comfort care options.

Step One

Visit our Locations page to find the program nearest you.

Call the Care Services Center at 931-271-4756, 24-hours a day, 7-days a week. We’ll help you learn more about the process or schedule a no-obligation consultation.

Step Two

Our admissions coordinator will promptly contact all responsible parties to coordinate family consultations and/or patient assessments.

Step Three

Our admission team consults, evaluates and initiates care, if appropriate. We bring hospice care to where the patient calls home, whether a private home, nursing home or long-term care community.

Who will be caring for you and your loved one?

The best hospice or palliative care experience happens when you and your family are at the center of care. Supporting you is a team that includes:

  • Your primary care doctor and other specialists
  • Our medical director
  • Hospice nurses and certified nursing assistants
  • Social workers
  • Chaplain
  • Trained volunteers 
  • Bereavement coordinator

What to expect when starting comfort care

Before admissions orders are signed, it is important to ask questions so that you, your doctor and the comfort care team are working toward the same goals. Use a notebook to help you remember important questions and to write down answers.

Some questions to consider for home hospice services:

What home medical equipment may be needed? The hospice provider will schedule deliveries and help you learn how to use the equipment.

Work with the provider on a schedule for visits from nurses, home health aides, chaplains and other. Ask about frequency of visits and what to expect from each member of the team.